Shipping policy

Shipment processing time

All orders are processed within 1-3 days. 

 

Shipping rates and delivery estimates

We ship to the following countries: Belgium, Bulgaria, Estonia, Hungary, Latvia, Lithuania, Romania, Croatia, Denmark, Finland, Greece, Ireland, Sweden, France, Germany, Italy, Austria, Liechtenstein, Luxembourg. Netherlands, Malta, Cyprus, Monaco, Norway, Czech Republic, Poland, Slovakia, Slovenia, Portugal, Vatican City, San Marino, Serbia, Spain. 

Allow 3-6 business days for the order to arrive.

If you don’t see your country on this list, please don’t hesitate to reach out to: hello@paperpasteliving.com and together we’ll find the best solution for your order. 

We have made a special solution for people ordering to Japan. You can make the order in our website and we will find a shipping option together with the customer, the customer must pay all shipping fees. 

For customers in The United Kingdom, we will contact you to confirm the shipping solution and cost after making the order. If no shipping solution is agreed upon, we hold the right to cancel the order and the full amount will be refunded to the customer immediately.

Shipment confirmation and order tracking

We will send you the tracking number and confirmation by email once your order is on the way.

 

Customs, duties, and taxes

Paper Paste Living is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Paper Paste Living is not liable for any products damaged or lost during shipping. If you received your package damaged, please contact the shipment carrier and our support team directly to file a claim.

 

International Shipping Policy

This is a list of the countries we have Free Shipping to:

Belgium, Bulgaria, Estonia, Hungary, Latvia, Lithuania, Romania, Croatia, Denmark, Finland, Greece, Ireland, Sweden, France, Germany, Italy, Austria, Liechtenstein, Luxembourg, Netherlands, Malta, Cyprus, Monaco, Norway, Czech Republic, Poland, Slovakia, Slovenia, Portugal, Vatican City, San Marino, Serbia, Spain.

 

If you don’t see your country on this list, please don’t hesitate to reach out to: hello@paperpasteliving.com and together we’ll find the best solution for your order. 

Returns Policy

We have a 30-day return policy. If you would like to return your order, please contact our customer service and we arrange the return.

Please email hello@paperpasteliving.com for further assistance.